| Parker v. South Eastern Railway Company (1877) |
"In an ordinary case, where an action is brought on a written agreement which is signed by the defendant, the agreement is proved by proving his signature and, in the absence of fraud, it is wholly immaterial that he has read the agreement and does not know its contents.... There may be cases in which a paper containing writing is delivered by one party to another in the course of a business transaction, where it would be quite reasonable that the party receiving it should assume that the writing contained in it no condition and should be put in his pocket unread. For instance, if a person driving through a turnpike-gate received a ticket upon paying the toll."
According to the court, the customer is bound by the exempting condition if he or she knows that the ticket is issued subject to it or if the company did what was reasonably sufficient to give him notice of it.
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| Thornton v. Shoe Lane Parking Ltd. (1971) |
Entering into a parking garage, a patron paid his money into an automatic teller and out came a ticket. Although the patron did not notice it, the ticket contained a notice "This ticket is issued subject to the conditions of issue as displayed on the premises." There was also a notice board outside that read "All cars parked at owners risk."
The judge decided that the liability exemption condition did not apply because the contract was concluded when the patron put his money into the machine.
"The customer is bound by those terms as long as they are sufficiently brought to his notice beforehand, but not otherwise. He is not bound by the terms printed on the ticket if they differ from the notice, because the ticket comes too late (the patron having already paid). The contract has already been made."
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| Interphoto Picture Library Ltd. v. Stiletto Visual Programmes Ltd. (1989)
draw to attention or else
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A photo company lent 47 pictures to a design company. In little letters, the document which accompanied the photos said that the recipient would have to pay £5 a day per picture if the pictures were not returned after 14 days. The design company officer phoned the photo company when he received the photos and indicated that he was interested in several of the photos. The pictures were then returned several weeks later and the photo company sued for £3,783, which worked out to be £5 per picture per day that the photos were retained past the 14-day viewing period. This appeared to the court to be an extravagant penalty clause.
"If one condition in a set of printed conditions is particularly onerous or unusual, the party seeking to enforce it must show that the particular condition was fairly brought to the attention of the other party. In the present case, nothing was done by the plaintiff to draw the defendant's attention particularly to (the) condition."
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| Spurling (J.) Ltd. v. Bradshaw (1956) |
Eight orange juice casks belonging to Bradshaw were stored with Spurling, who had a no-liability clause inserted into the contract of warehousing including that all risks were assumed by Bradshaw. When the goods were handed over to Bradshaw's agent, it was discovered that contents of three of the casks were damaged. The judge said that a liability exemption clause will not operate to excuse a fundamental ("radical; a breach which goes to the root of (the contract)") breach of the contract. But this case did not merit any "exceptional treatment" as it had been adequately brought to the attention of Bradshaw. The court was also impressed with the fact that Bradshaw did not complain of the condition throughout the eight months of storage and during which he made the monthly payments. |
| McCutcheon v. David MacBrayne Ltd. (1964)
past dealings irrelevant
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A car was lost when a ferry boat sank, partly due to the negligence of the operator. A liability exclusion clause existed but this one time, the car owner had not signed it. The ferry boat operator tried to rely on previous dealings with the passenger to have the exclusion clause implied.
The court said no.
"Previous dealings are relevant only if they prove knowledge of the terms, actual and not constructive, and assent to them."
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| Tilden Rent-A-Car v. Clendenning (1978)
quickie contracts
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A man had a car accident and later pleaded guilty to a charge of impaired driving. His car rental agreement said that the rental company's insurance would not cover accidents occasioned while the driver was intoxicated. The court found that the exclusion clause did not apply:
"The party seeking to rely on such terms should not be able to do so in the absence of first having taken reasonable measures to draw such terms to the attention of the other party." The court said that in ordinary commercial situations, where the parties have ample time to review the contract, the assumption could be that the signatory fully acknowledged acquiescence to its terms. But car rental agreements are signed quickly; in fact "the speed with which the transaction is completed is said to be one of the attractive features of the services provided."
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| Karsales (Harrow) Ltd. v. Wallis (1956)
fundamental breach defeats exclusion clause
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A car was bought with "no condition or warranty that the vehicle was road worthy." An earlier inspection of the vehicle had shown it to be road worthy, but it was no longer so upon delivery. The exclusion clause was set aside.
"Notwithstanding earlier cases which might suggest the contrary, it is now settled that exempting clauses of this kind, no matter how widely they are expressed, only avail the party when he is carrying out his contract in its essential aspects. He is not allowed to use them as a cover for misconduct or indifference or to enable him to turn a blind eye to his obligations.... If he has been guilty of a breach of those obligations in a respect which goes to the very root of the contract, he cannot rely on the exempting clauses." |
| Photo Production Ltd. v. Securicor Transport Ltd. (1980)
clause was unambiguous
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A security guard deliberately threw a match but not with the intent that a fire be created, which destroyed part of Photo Production's building. The security agreement included an exclusion clause to the effect that "under no circumstances shall the company (Securicor) be responsible for any injurious act or default by any employee of the company."
The invalidity of exclusion clauses where a fundamental breach had occurred was discarded (see Karsales and Spurling above). Instead, exemption clauses are to be construed by the same rules of contract interpretation on whether or not a fundamental breach had occurred or not. Whether or not liability was excluded was to be decided simply on the construction of the contract. The court found the clause to be quite clear and unambiguous and found that it precluded the liability of the security company.
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| Delaney v. Cascade River Holidays Ltd. (1983)
exclusion clause upheld
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A white-water rafting operator, just moments before the trip, quickly got the participants to sign a waiver. Three participants drowned including Delaney and his estate sued Cascade. A majority of the court held the exclusion clause was sufficient: "the deceased was informed that unless he signed the release form he would not be taken on the trip."
In this case, the court applied the rule that a party's signature to a document meant that, absent fraud or misrepresentation, he agreed to the terms contained in that document.
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| Davidson v. Three Spruces Realty Ltd. (1977)
exclusion was unconscionable
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Plaintiff stored some valuables in a safety deposit vault managed by defendant which were later stolen. A liability exclusion clause was relied upon by the defendants. The judge refused to allow the defendant to rely on the exclusion clause.
In this case, the plaintiffs were not asked to read the contract, they were not advised of its contents, they were told that it was not necessary to obtain additional insurance coverage and they were not given a copy of the contract. The court stated that it would not lightly interfere with the freedom to contract.
But: "the terms of a contract may be declared to be void as being unreasonable where it can be said that in all the circumstances it is unreasonable and unconscionable to bind the parties to their formal bargain." Important factors included whether the contract was a form contract, whether the contract came from negotiations or was a "sign here" contract, whether the attention of the plaintiffs was drawn to the exclusion clause, whether the exclusion clause was unusual, whether representations were made which would lead a reasonable man to conclude that the clause did not apply, did the clause make the bailee's reasonable care obligation meaningless and would the acceptance of the clause lead to tacit acceptance of the court of "unacceptable commercial practice."
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| Hurst v. Commercial Union Assurance Company of Canada (1978) |
A house was bought and left unoccupied for two months, in spite of a clause in an insurance contract that voided coverage if the house was left "vacant" for more than 30 consecutive days. A toilet stated to leak on about day 30 of the vacancy and was only discovered on day 40, at which time it had caused close to $10,000 damage. The court would not let the insurance company escape coverage. Because the relevant provincial insurance act allowed a court to void an exclusion clause if "unreasonable or unjust", the court did so in this case, noting that it was restricted to the "peculiar circumstances of this case." |
| Hunter Engineering Co. Inc. v. Synacrude Canada Ltd. (1989)
unconscionability or fundamental breach
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Gearboxes proved defective but only after the manufacturer's one-year limitation period had expired. Canada's Supreme Court found the manufacturer cleared of liability because of the exclusion clause but for differing reasons from the bench.
Two of the judges (Dickson and La Forest) thought that Canada should eliminate the doctrine of fundamental breach invalidating exclusion clauses. Instead, exclusion clauses should be set aside, if at all, using the principles of unconscionability.
Two other judges (Wilson and L'Heureux-Dubé) , preferred to retain the doctrine of fundamental breach in reviewing the validity of exclusion clauses and could not endorse a reference to the doctrine of unconscionability in the review of the validity of exclusion clauses. They adopted the following definition of such a breach: "where the event resulting from the failure of one party to perform a primary obligation has the effect of depriving the other party of substantially the whole benefit which it was the intention of the parties that he should obtain from the contract."
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